Shipping policy

At VIBE Activewear, we are dedicated to providing you with a seamless shopping experience, which includes a clear and transparent shipping process. Please take a moment to review our Shipping Policy to understand how we handle the delivery of your activewear purchases.

1. Shipping Methods and Options

1.1. We offer several shipping methods and options to meet your needs, including but not limited to standard, express, and international shipping. The availability of these options may vary based on your location and the items in your order.

1.2. You can view the available shipping methods and estimated delivery times during the checkout process. Shipping costs will also be displayed.

2. Processing Time

2.1. Order processing typically takes 1-2 business days. Please note that processing time may vary during busy periods or due to factors beyond our control.

3. Shipping Time

3.1. Shipping times depend on the selected shipping method and your location. We provide estimated delivery times during the checkout process, but please understand that these times are estimates and not guarantees.

3.2. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

3.3. Shipping time in Lebanon is 3-4 business days.

4. Shipping Costs

Shipping costs are 3$ inside Lebanon.

5. International Shipping

5.1. Shipping costs are calculated based on the weight of your order, shipping method, and destination. You will see the total shipping cost during the checkout process before making your payment.

5.2. We offer international shipping to many countries. Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient.

6. Shipping Restrictions

We currently do not ship to P.O. boxes. Please provide a physical address for delivery.

7. Order Tracking

You can track the status of your order by using the tracking number provided in your shipping confirmation email. Tracking information may take some time to become available after your order has shipped.

8. Shipping Delays

While we make every effort to deliver your order on time, please understand that unforeseen circumstances (e.g., weather events, customs delays) may lead to shipping delays. We appreciate your patience in such situations.

9. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order is shipped.

10. Contact Us

If you have any questions or concerns about our Shipping Policy or your specific order, please contact our customer service team at contact@vibewear.shop or +961 71 850 969.

11. Local Pick-up

In-store pick up is available Monday – Saturday from 10:00 am – 5:00 pm and on appointments only. Please contact +961 71 850 969 to set a pick up appointment.

Thank you for choosing VIBE Activewear. We aim to provide you with high-quality activewear and a smooth and reliable shopping experience.